Question 1

Can I have alcohol at my event?

Accepted Answer

No, alcohol, smoking, or vaping are prohibited on the premises. If alcohol is found at your event, the event will be terminated, and the security deposit will be forfeited. The Sugar House Garden Center is part of Sugar House Park, and all Salt Lake City and Salt Lake County Park Rules apply.

Question 2

Do you have a sound system?

Accepted Answer

No, the building is not equipped with a sound system. A sound system may be brought in by the renter.

Question 3

Is there a discount on rates for non-profits?

Accepted Answer

Yes, non-profits with a valid Federal ID# receive 20% off the market rental rate.

Question 4

Do you provide catering?

Accepted Answer

No, but there is a warming, serving kitchen if the renter has food catered for the event.

Question 5

Is there a piano on-site?

Accepted Answer

No, instruments are not available or provided. The renter would provide this.

Question 6

Is there audio or visual equipment available?

Accepted Answer

No, the building does not have any audio or video capabilities. A projector screen is mounted on the west wall in both the north and south event spaces. Audio or visual equipment would provided by the renter.

Question 7

How long after the event will I receive the refund of my security deposit

Accepted Answer

The timeframe for refunding a security deposit varies depending on the payment method (check or credit card). Allow up to 30 days after the event to receive your refund. The Sugar House Park Authority has three days or 72 hours after your event to notify you if a security deposit will not be returned due to damages or non-compliance with the rental agreement.

Question 8

Do you rent half days?

Accepted Answer

Half-day rentals are available Monday through Thursday. The morning rental is 8 am to 4 pm, and the evening rental is 5 pm to 10 pm. Contact us for rental durations of 2-4 hours Monday through Thursday between 8 am to 5 pm. Friday, Saturday, and Sunday are rented at full days only.

Question 9

Can I tour the Garden Center building?

Accepted Answer

Yes, use our Book a Tour form to request a time to check out the building.

Question 10

What are your rental rates?

Accepted Answer

Rental rates vary by day of the week and time of day.

Question 11

How late is the building open?

Accepted Answer

All events must end at 10 pm, per park hours. The renter has from 10 pm to 11 pm to complete the required cleaning protocols per the rental agreement. The building must be vacated of all individuals by 11 pm. Failure to follow building hours is cause for loss of a security deposit.

Question 12

Can I have music at my event?

Accepted Answer

Yes, music or sound amplification is allowed. Renters must comply with Salt Lake City's noise ordinance, which prohibits loud noise at night from 10 pm to 7 am and sets limits for extremely loud noise during the day.

Question 13

Is the building accessible?

Accepted Answer

The Garden Center has dedicated accessible parking and a ramped entrance. The interior is one level with no other steps or rises.

Question 14

Can I bring my own furniture (tables and chairs)?

Accepted Answer

Yes, you are welcome to bring in any additional furniture you want or need for your event. All renter belongings must be removed from the premise before the end of your rental reservation.

Question 15

Do County and City employees receive a rental discount?

Accepted Answer

No, the property is managed by the Sugar House Park Authority. Non-profits with a valid Federal ID# can receive a 20% discount on market rates.

Question 16

How early do I need to cancel for a full refund?

Accepted Answer

Changes and cancellations can be made up to 72 hours before your event with a full refund, minus the credit card processing fee.

Question 17

My event is on Sunday, can I set up before 2 pm?

Accepted Answer

No, the Sugar House Garden Center has a recurring renter on Sunday mornings until 1:00 p.m.  Renters can begin setting up at 2 p.m. at the earliest on Sundays.

Question 18

Is the outdoor space behind the building part of my reservation?

Accepted Answer

Yes, renters can use 10 feet of the park space behind the Garden Center building for their event. The building and the outdoor space are part of Sugar House Park, which is a public space open to all users during park hours.

Question 19

Is setup and take down of furniture included?

Accepted Answer

No, setting up tables and chairs (provided or your own) and any other furniture or equipment for your event will be the renter's responsibility.

Question 20

Do you have an hourly rate for evenings?

Accepted Answer

No, we do not have an hourly rate for evening rentals. The building rates are based on full-day reservations, with rates varying from Monday to Thursday, Friday, Saturday, and Sunday.

Question 21

Can I book the building for a party?

Accepted Answer

The Garden Center Building is open for reservation to everyone for personal events. Every renter must comply with park rules, follow city ordinances, and adhere to state laws.

The park prohibits consuming alcohol, smoking, vaping, and the use of fireworks, etc.

Question 22

How big is the venue?

Accepted Answer

The venue features two large main rooms. 
The north room is 49.5 ft long x 29.5 ft wide
The south room is 42.8 ft long x 28.5 ft wide
A double-sided gas fireplace separates these rooms.

Question 23

How many people can be in the building accomodate?

Accepted Answer

For a sit-down dinner, the maximum is 162-180, depending on your arrangement. For a free-flowing, open-house-style event, it can accommodate up to 300 people.

Question 24

Are there dressing rooms in the building?

Accepted Answer

No, there is no dressing room; however, there are restrooms available.

Question 25

How much is the security deposit and how is it used?

Accepted Answer

The security deposit is required for all rental types and fully refunded within seven (7) business days of your event if the Rental Agreement is followed and no damage occurs.

Question 26

Who can I use to cater my event?

Accepted Answer

You may choose from our vendor list or choose any caterer for your event. The caterer may not come in earlier than your scheduled time.

Question 27

Can I decorate the building?

Accepted Answer

Decorations are allowed on and inside the building. The following items cannot be to hang decorations because they cause damage:
Tacks, nails, pins, staples, and/or removable hanging strips

We recommend zip ties, rope, fishing line, or wire. If you plan to use tape, it must be painter's tape.

Open flames, sparklers, and other live-flame products, including fireworks, are not allowed. Alternatives include battery-operated candles or other battery-operated products.

Question 28

Can I put signs in front of the building?

Accepted Answer

Signs must be political/yard-sign style or self-standing, like A-frames. No staking in the grass.

Question 29

Can I tour the building?

Accepted Answer

Yes, the space is available to be toured during designated times when the building is not booked. Use our 'Schedule a Tour' calendar to reserve a tour. If you would like to tour outside of these hours, please schedule an appointment by emailing contact@sugarhousegardencenter.com

Question 30

Does the building have recycling?

Accepted Answer

Yes! Two bins are provided inside the building for the collection of clean recyclable items, including:PaperCardboardCansPlastic BottlesThe inside bins must be deposited into the outside recycling dumpster after your event. These items are not recyclable and should not go into the dumpster.No Plastic BagsNo Bagged RecyclingNo Food or Yard Waste

Frequently asked questions